Your privacy choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Please contact us for any answers not covered here
Why choose British Baby Shop?
We have served parents around the world for a long time with passion and care. All our team are parents, so we understand you want the best for your children and our mission is for you to have the best shopping experience and support.
Our products are sourced directly from the manufacturer or trusted distributor, so we know the goods are carefully stored and handled at all stages.
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What Brands do you currently stock?
We supply the highest quality brands as that is what our customers expect. Our customers favourites are HiPP, Holle, Kendamil, Nannycare, Aptamil and Kiddylicious.
You can only complete the checkout process on products which are currently in stock. If a product shows available to buy and you complete your purchase through the checkout, you will be receiving your order shortly, you are not joining a waiting list.
Currently stock for some Kendamil stages turns over very quickly, so please come back soon if it is not in stock today, or leave your email in the "Notify me when available" box and you'll get an automated email when the next batch is available.
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Why are your prices so great?
Simple, you are buying direct from a UK business, there is no US middleman or forwarding service.
You order securely from us via this website, we pick from our extensive stock (purchased from the manufacturer or distributor) and we send straight out via fast courier, direct to your door.
Also it is free shipping to US and Canada.
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How can I save more?
Most products offer a "Subscribe & Save" option. You can choose to set up recurring delivery and billing every 2, 4 or 6 weeks, saving you 5% against one-time purchases, and saving your time re-ordering.
You can manage your subscription via logging into the store. (If you completed the checkout as a guest, just create an account using the same email as your order.)
Also, sign up to our email list and watch out for special offers.
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Do I need to provide or complete any paperwork?
No, we take care of all the customs paperwork for you. Just place your order and wait for the courier to arrive with your parcel. Remember you are buying from a UK business and we are shipping direct to you. There are no middleman websites or forwarding services slowing the process and adding to the cost.
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What language/region is on the packaging?
You are buying products that are intended for shelves of UK stores. They have UK packaging, instructions written in English, metric labelling, date format DD/MM/YYYY and UK/EU support numbers, etc.
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Some of the packaging or cans look different. What is the latest news?
Design/branding updates happen often, you might have spotted changes between your orders.
As older stocks run down, you'll start to see the new designs, colours and other changes.
Kendamil changed some outer packaging. Goat milk stock is in a different plain box with a white sticker, Classic are starting to use new boxes. Classic can lids are changing design.
Holle has some new packet designs, including their "Climate Positive" logo and watercolour animal pictures.
Hipp is moving to easy-to-use cans.
Nannycare is refreshing the can design and have some minor ingredient updates.
Product photographs are for illustration purposes only, please refer to the product descriptions for full details.
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Can I suggest a new product to stock?
Please do, we would welcome any suggestions. Drop us an email and we will look into it. Also please contact us if you have any special requests.
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Is this website secure?
Yes. It is built with Shopify and they handle the secure encrypted payment processing.
Shopify is certified Level 1 PCI DSS compliant. This means all your data and customer information is ultra secure.
Shopify is a leading eCommerce platform and their website quotes: "Over 1,700,000 businesses in 17 countries around the world have made over $200 billion USD in sales using Shopify"